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Return Policy

J.BEVERLY OFFERS RETURNS ON ALL PRODUCTS RETURNED IN ORIGINAL CONDITION WITHIN 14 DAYS OF DELIVERY.

 

Start a return by clicking the link below:

START RETURN

     

     

    Returns

    Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

    There are certain situations where refunds are denied or only partial refunds are granted: (if applicable)
    Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    Any item that is returned more than 7 days after delivery

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 30 days.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at hi@jbeverly.com


    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded. This includes any clearance items.


    Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@jbeverly.com

    Shipping
    To return your product please contact us at hi@jbeverly.com 

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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